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Real scenarios · Real outcomes

Real accident situations we resolve for UK drivers

From family cars to licensed PCO and work-essential vans, every accident brings uncertainty. These case studies show how our team steps in with clarity, structure and fast action — keeping drivers mobile while we handle everything behind the scenes.

Family car hit from behind at traffic lights

A family hatchback was struck from behind with children onboard. The parents were unsure about safety and concerned about potential insurance impact.

What we arranged: same-day recovery, safety assessment and a like-for-like family replacement vehicle.

Outcome: No Claims Bonus protected and repairs managed end-to-end with full updates.

Tradesperson’s van damaged on a roundabout

A self-employed electrician was side-swiped by a driver who failed to give way, leaving his van undriveable and work commitments at risk.

What we arranged: scene recovery and a suitable replacement van to keep business operating without interruption.

Outcome: Zero downtime and repair stages handled with minimal disruption.

Private hire driver taken off the road mid-job

A licensed PCO driver was struck while transporting a passenger, creating an immediate loss of income without a compliant vehicle.

What we arranged: a like-for-like licensed PCO replacement and support documenting lost revenue.

Outcome: Back earning the same day , preventing cancellations and income loss.

Courier involved in multi-vehicle collision

A courier’s van was part of a multi-vehicle collision and likely a total loss. They needed clear guidance on valuation and continuity.

What we arranged: full recovery, replacement hire, and guidance through the entire write-off and settlement process.

Outcome: Fair valuation secured with support sourcing a replacement vehicle.

Hit by an uninsured or untraced driver

A driver was struck by a vehicle that fled the scene. They believed no claim was possible without third-party details.

What we arranged: correct reporting steps and guided support through the MIB (Motor Insurers’ Bureau).

Outcome: Correct claim route identified with expectations set clearly at each stage.

Low-speed car park collision causing high anxiety

A newly-qualified driver experienced a minor collision but felt overwhelmed dealing with insurers and next steps.

What we arranged: assistance with evidence, insurer communication and coordinating approved repairs.

Outcome: Policy impact avoided and confidence restored.

These scenarios are anonymised for client privacy. Every case is unique — we assess your situation individually and explain the correct options before arranging anything.

Need support after a recent accident?

Our specialists can confirm eligibility, outline your next steps, and keep you mobile while your claim progresses — with no pressure and no upfront costs.