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Accident Advice Centre

Clear guidance, plain-English explanations and practical steps for UK drivers. Whether you’ve just been in a collision or want to understand your rights, these resources will help you feel confident about your next move.

Accident stepsNon-fault claimsInsuranceVehicle repairsReplacement cars
Accident steps

What to do immediately after a road accident

The essential steps to take at the scene — exchanging details, collecting evidence, reporting properly and protecting your position.

Coming soon
Non-fault claims

How non-fault claims affect your No Claims Bonus

What insurers consider a “fault claim”, how premiums are calculated, and how we help protect your No Claims Bonus wherever possible.

Guide launching soon
Insurance

Understanding liability: who decides fault?

A breakdown of how insurers determine fault, the role of evidence, and what happens when drivers disagree.

Coming soon
Replacement vehicles

How replacement hire works after a non-fault accident

What “like-for-like” really means, how eligibility works, and how hire is recovered from the at-fault insurer.

Full article coming soon

Need advice right now?

If you’ve just been in an accident or you’re unsure what your insurer has told you, speak to our team and we’ll explain your options clearly.